Privacy Policy

Your information is used exclusively to respond to enquiries, coordinate bookings, personalize concierge arrangements, and communicate essential details regarding your stay. We do not sell, rent, or trade your personal information under any circumstances. Your preferences and history remain within our circle and are never repurposed for external commercial gain.

All personal information is transmitted over encrypted connections and stored on secured servers protected by access controls, network safeguards, and the principle of least privilege. Access to private client records is strictly limited to authorized personnel who require it to fulfill your arrangements. We maintain administrative, technical, and physical measures designed to protect your information against unauthorized access, disclosure, or loss.

Noctis deliberately limits third-party integrations. We do not embed third-party advertising networks, behavioral profiling pixels, or cross-site data brokers within our platform. Where a limited, essential service provider is engaged — for example, to securely process a communication or transaction — that provider is bound by strict contractual confidentiality obligations and may use your data solely to perform the service on our behalf, never for independent tracking or marketing.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Subject to legal limitations, you may request access to, correction of, or deletion of your personal information at any time. We will respond to all legitimate requests within a reasonable timeframe.

To exercise your rights or raise any privacy concern, please contact us at info@thenoctisgroup.com.